Return And Refund Policy – Grey Tone
At Grey Tone, we take pride in the quality of our cotton t-shirts. If for any reason you’re not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 3 days of delivery. To be eligible for a return:
The item must be unworn, unwashed, and in its original condition
Tags must still be attached
Proof of purchase is required (order confirmation email or receipt)
How to Initiate a Return
Email us at info@greytone.store with your order number and the reason for the return.
We’ll provide you with return instructions and a return address.
Once we receive and inspect your return, we’ll notify you of the approval or rejection.
Refunds
Approved returns will be refunded to your original method of payment within 5–10 business days.
Shipping costs are non-refundable.
Exchanges
If you need a different size or color, please initiate a return and place a new order for the item you want.
Non-Returnable Items
Sale items or items marked as final sale
Items showing signs of wear, washing, or damage